Policies
Return Policy
If your order arrives damaged, incorrect or incomplete, contact us and we will make it right.
How to start
Email support@cycloneperformance.com with your order number and, for damaged items, a photo of the product and packaging. We will confirm the next step before you ship anything back.
Refunds
Approved refunds are issued to the original payment method. Your bank or card issuer controls how quickly the credit appears.
Subscriptions
Electrolyte subscription orders follow this same policy. You can change or cancel a subscription in your store account before the next renewal.
Placeholder — replace before launch: The return window, condition requirements for opened vs unopened product, who pays return shipping, restocking fees if any, and refund processing times. No specific windows or commitments are stated above until they are confirmed.